This Privacy Policy sets out the data processing practices of Salesable, a brand operated by Neo Kinetic Services India Pvt. Ltd., registered at 5th Floor, Business Park, Chincholi Naka, S.V. Road, Malad West, Mumbai – 400 064, India. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 2018.
Purpose of processing your personal data
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To provide you with the services you have requested
- To respond to any communications you might send to us
- To perform our duties under a service contract to which you are a connected party
- To communicate with you about our activities or services
- To perform our duties as an employer
- To monitor the provision of services or business relationship between Salesable
Compliance with our legal and regulatory obligations
For Salesable to use your information lawfully, we may rely on one or more of the following legal bases:
- Contractual
- Legal obligation
- Legitimate interest
- Consent
These bases may be used:
- To deal with any legal claims
- To manage and administer Neo Kinetic Services' business, to improve and manage relationships with employees and other stakeholders and for marketing and business development activities and analysis
- To communicate with you in respect of your relationship with Neo Kinetic Services
- For risk assessment/risk management and statistical analysis, for system administration, operation, testing and support and to operate control systems and management information systems
- To help prevent and investigate criminal activity
- To manage and ensure the security of Neo Kinetic Services' information technology systems
- To disclose information to a regulatory body or another relevant intermediary
- To investigate and respond to any complaints about Neo Kinetic Services
To meet our legal and regulatory obligations, we may need to collect your personal data, verify it and keep it up to date by performing ongoing reviews. We may also gather information/personal data about you from publicly available sources, and from third parties to help us meet our legal and regulatory obligations.
If ever we need to collect and use sensitive personal data about you, we will ask for your consent. Before you give your consent, we will tell you what data we need to collect and what we will use it for. You can withdraw your consent at any time by contacting us.
1. Marketing
We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us on info@salesable.io
2. Recipients / categories of recipients
In carrying out our business including our obligations to you, we may use sub-contractors. These will be mailing houses, email broadcasters, marketing agencies. We will ensure that they respect your privacy and abide by all data protection laws.
3. Transfers to third countries
Your personal information may be transferred to, and processed in, our dedicated Data Operations office in Mumbai, India. We have therefore taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission's Standard Contractual Clauses for international transfers of personal information, which require all companies to protect personal information they process from the EEA in accordance with European Union data protection law.
4. Retention periods
In terms of personal data that we use for marketing, we will keep this data for as long as we are able to market to you. If you withdraw your consent or opt out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
5. Data subject's rights
You have rights in respect of your personal data. We will need to confirm your identity before we can consider your request, so if you wish to exercise any of these rights, we will need to receive your request via either a business email address or by post on company headed paper. In both cases confirming your name, job title, company name, address, telephone and business email address.
The right to be informed
You have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data, and who we will share your data with. Questions: info@salesable.io. More detail: ico.org.uk — right to be informed
Right of access
You have the right to know whether we are processing your personal data, and to get a copy of that data. We will respond within 28 days of receipt of your request. Contact: info@salesable.io. More detail: ico.org.uk — right of access
Right to rectification
You have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing; we will respond within 28 days. Contact: info@salesable.io. More detail: ico.org.uk — right to rectification
Right to erasure
Often referred to as the right to be forgotten, this allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will respond within 28 days. Contact: info@salesable.io. More detail: ico.org.uk — right to erasure
Right to restrict processing
You have the right to ask us to restrict processing of your data. We will respond within 28 days. Contact: info@salesable.io. More detail: ico.org.uk — right to restrict processing
Right to data portability
You have the right to move, copy or transfer your personal data from one IT environment to another. This applies to data you have provided that we process on the legal basis of consent or contract performance, by automated means. We will respond within 28 days. Contact: info@salesable.io. More detail: ico.org.uk — right to data portability
Right to object
You have the right to object to our processing of your personal data based on (i) legitimate interests, or performance of a task in the public interest/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) purposes of scientific/historical research and statistics.
(i) Legitimate interests/legal task — your objection should be based on your situation; we can continue processing if we can demonstrate compelling legitimate grounds which override your interests. (ii) Direct marketing — you have an absolute right to ask us to stop processing for direct marketing; we will action your request as soon as possible. (iii) Scientific/historical research and statistics — your objection should be based on your situation; if processing is necessary for a public task, we can refuse to comply. Contact: info@salesable.io. More detail: ico.org.uk — right to object
Rights relating to automated decision-making, including profiling
Where we carry out solely automated decision-making, including profiling, which has legal or similarly significant effects on you, we can only do this in connection with a contract with you, a right under law, or your explicit consent. We will tell you if this happens and how you can request human intervention or challenge the decision. Contact: info@salesable.io. More detail: ico.org.uk — automated decision-making
6. Processing based on consent
Where we process your personal data based on your consent, you have the right to withdraw that consent at any time without reason. You can opt out by using the unsubscribe/opt-out link in any marketing we send you, or contact us on info@salesable.io
7. The right to lodge a complaint to the supervisory authority
If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner's Office — ico.org.uk/concerns
8. Statutory / contractual requirement to provide personal data
The personal data that you provide to us is necessary for us to carry out the contract you have entered into with us or for us to perform our obligations under statute.
10. Third-party websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.